- Answer and route phone calls efficiently

- Greet patients warmly, ensure their comfort, and assist with check-ins, check-outs, payments, and contact lens orders

- Maintain a clean and organized office environment

- Manage the flow of mail and parcels in and out of the office

- Assist in coordinating office activities and events

- Prepare patient charts for upcoming appointments and gather necessary insurance and personal information

- Schedule appointments, including routine follow-ups, and triaging urgent cases

- Handle email and fax communications

- Perform basic bookkeeping, filing, and clerical tasks

- Take and relay messages as needed

- Uphold patient confidentiality and adhere to HIPPA regulations at all times

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